During these testing times, we have seen a significant increase in the number of crowdfunding appeals being set up by charities using our platform. We’ve also seen an incredible response from the general public - with an increase of over 300% in the donations we are processing through the platform.

Many charities and community groups are currently facing an increase in demand for their services or a threat to their long-term existence. Setting up a crowdfunding appeal can be a great way to gain financial support and awareness for your great work.
If you set up a crowdfunding appeal please let us know and we’ll add your appeal to our campaign page, which you can see here: https://localgiving.org/campaign/covid-19/
If you aren’t already a Localgiving member, you can sign up here and we will set up a personal fundraising advice call once you are live.
We’ve outlined our top 10 tips for running a crowdfunding appeal in response to the challenges faced by coronavirus below.
Setting up the campaign
1. Make it specific
- Be detailed about the costs you need to cover in order to avoid cutting back the services you provide. These should be reflected in your words, the targets and the timescale that you set for your appeal.
- Provide examples of exactly what a donation could achieve. We are seeing a significant number of high value donations. Use £50, £100 and £250 as examples.
- Think about a stretched target. If you are successful in reaching your fundraising target, have a larger target in mind so that you can build on your fundraising momentum.
2. Make it emotive
- Use a photo or video that shows the work that you do or the people that you support.
- Use terminology that makes the donor sound like the hero. Make your wording reflect this e.g. 'because of you, the most vulnerable people can stay safely in their homes during this concerning time'.
- Outline how time-sensitive your need is during this crisis.
Pre-launch
3. Identify how you will reach out to your networks
- Bring your team together via phone or video conference software, like Zoom, and identify all of the networks who you can promote your appeal to. Your networks may include: current donors, family/friends of service users, supporters of partner organisations, local media, social media supporters, community leaders, peer organisations, and other groups in your local community.
- Decide what your call to action is for each network (e.g. donate to us, share our appeal with your friends and family etc.) and the channel (e.g. email, phone, social media etc.) via which you will reach out to them.
4. Secure initial donations before your public launch
- Most people will be more likely to give to an appeal that has already received some support. We find that the tipping point for success is 20% of the way to the overall target.
- When you launch your appeal, reach out to your inner circle of supporters and ask them to help you create a solid base of donations which will give you a leg-up on your overall target.
Launch
5. Get everyone to launch the campaign together
- Bring together everyone closely involved in your organisation (e.g. staff, volunteers, trustees, service users etc.) and ask them to all promote the campaign via their social media channels at the same time.
6. Update your website and social media
- Don’t forget to add the web address for your appeal to your website, social media and email signature.
- Why not reach out to any popular websites that your local community uses and ask if they can add it to their website?
Building Momentum
7. Review your progress regularly
- It is important to review your progress. Create a fundraising team and catch up every day. Review what has worked and what hasn’t, identifying what to continue and what to improve. Most importantly - celebrate your successes with your wider team!
- Use these reviews to keep people updated on the progress of your appeal as you reach significant milestones (e.g. 50% of the target or 7 days left to donate).
8. Thank donors quickly
- Once someone donates they become a key stakeholder in your campaign. Ensure their buy-in by thanking them quickly and guide them to the next level of involvement.
- Invite them to follow you on social media for further updates on your appeal progress. Ask them to share your appeal link on their own social media channels.
Donor care
9. Turn donors into ambassadors
- Consider which of your supporters can help you drive momentum by counting down to the deadline and shouting when you get close to the target. Keep them up to date on anything going on behind the scenes and try to make them feel like part of the team - they’ll want to pitch in and champion your cause.
10. Turn donors into long-term supporters
- After building up a relationship with these donors through your appeal updates, consider asking them to make a monthly donation to your organisation. The disruptive impact of COVID-19 is likely to affect the economy, your community and the services that you provide for longer than the current period of social distancing in place.
- Regular donations will help to secure your organisation’s future and help broaden awareness of your work.
We hope that these tips can help you set up and deliver an excellent crowdfunding campaign.
Remember, if you set up a crowdfunding appeal please let us know and we’ll add your appeal to our campaign page, which you can see here: https://localgiving.org/campaign/covid-19/
If you aren’t already a Localgiving member, you can sign up here and we will set up a personal fundraising advice call once you are live.
Good luck with your fundraising!