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  • 07 Oct 2015
    The winter may be coming, but there’s still something growing – your tenners! Grow Your Tenner, our annual match fund campaign, starts next week and we’re excited to help double donations to local charities and community groups across the UK. How does it work Single donations are matched pound-for-pound up to £10, and monthly donations up to £10 per month for 3 months. All charities with active Localgiving memberships are eligible to receive up to a maximum of £10,000 of match funding.  The campaign will run across the whole of the UK. With Gift Aid, a one-time donation of £10 made through Localgiving.com during Grow Your Tenner will generate £21.67. This means that when someone sets up a monthly donation for your cause this  would result in £65.31 (including Gift Aid) after the three months of matching, and will continue to bring in £11.77 a month until it is stopped. Just think about what 5 Direct Debits set up could bring in for your charity after 12 months! £856.20 to be exact. Read our FAQs and terms and conditions for more information. It starts with £10 Part of the mission of Grow Your Tenner is to help local voluntary organisations engage new supporters for their cause. £10 is a great starting point for many people who haven’t donated to a charity or community group before. During the campaign, a charity receives over double from a donation that is eligible for Gift Aid made by a new supporter. But that’s not all, for any supporter that opts-in to communications, a charity can collect their contact information and keep these new supporters engaged with their work. 81% of donors say it is important that they receive some form of communication from a charity after making a donation. While a personal thank you is great, donors also care about the impact their donations have made - why not update them about the difference their money has made after the campaign, too? Keeping supporters engaged with the projects your charity is working on increases the likelihood that they will donate to a cause again (and again, and again) and less likely that they will cancel a monthly donation they’ve set up. How we can help make it a success We’ve been busy at Localgiving HQ making resources to help give you the best chance of a successful campaign. Check out our resources for Grow Your Tenner. These includes tips for social media, story-telling and encouraging monthly donations, as well as templates to help you get started with emails and contacting the press. For some inspiration - see the award winners and runners up of last year’s campaign and see how they fundraised here. Still time to join in Not yet a member of Localgiving? Don't worry, there is no time limit for inclusion. If you're a local voluntary organisation then sign up and be included in the campaign straight away! Click here to join us. Happy fundraising!
    1410 Posted by Steph Heyden
  • The winter may be coming, but there’s still something growing – your tenners! Grow Your Tenner, our annual match fund campaign, starts next week and we’re excited to help double donations to local charities and community groups across the UK. How does it work Single donations are matched pound-for-pound up to £10, and monthly donations up to £10 per month for 3 months. All charities with active Localgiving memberships are eligible to receive up to a maximum of £10,000 of match funding.  The campaign will run across the whole of the UK. With Gift Aid, a one-time donation of £10 made through Localgiving.com during Grow Your Tenner will generate £21.67. This means that when someone sets up a monthly donation for your cause this  would result in £65.31 (including Gift Aid) after the three months of matching, and will continue to bring in £11.77 a month until it is stopped. Just think about what 5 Direct Debits set up could bring in for your charity after 12 months! £856.20 to be exact. Read our FAQs and terms and conditions for more information. It starts with £10 Part of the mission of Grow Your Tenner is to help local voluntary organisations engage new supporters for their cause. £10 is a great starting point for many people who haven’t donated to a charity or community group before. During the campaign, a charity receives over double from a donation that is eligible for Gift Aid made by a new supporter. But that’s not all, for any supporter that opts-in to communications, a charity can collect their contact information and keep these new supporters engaged with their work. 81% of donors say it is important that they receive some form of communication from a charity after making a donation. While a personal thank you is great, donors also care about the impact their donations have made - why not update them about the difference their money has made after the campaign, too? Keeping supporters engaged with the projects your charity is working on increases the likelihood that they will donate to a cause again (and again, and again) and less likely that they will cancel a monthly donation they’ve set up. How we can help make it a success We’ve been busy at Localgiving HQ making resources to help give you the best chance of a successful campaign. Check out our resources for Grow Your Tenner. These includes tips for social media, story-telling and encouraging monthly donations, as well as templates to help you get started with emails and contacting the press. For some inspiration - see the award winners and runners up of last year’s campaign and see how they fundraised here. Still time to join in Not yet a member of Localgiving? Don't worry, there is no time limit for inclusion. If you're a local voluntary organisation then sign up and be included in the campaign straight away! Click here to join us. Happy fundraising!
    Oct 07, 2015 1410
  • 24 Sep 2015
    On Wednesday, the report of the cross party review of fundraising regulation, chaired by Sir Stuart Etherington of NCVO, was released. The report includes recommendations for improved regulation to help better protect donors, as well as measures to ensure the future sustainability of voluntary sector organisations. Recommendations include greater accountability for Trustees, and a new fundraising regulator for the sector. The report highlights the need for clear separation of roles and interests. It recommends that the Institute of Fundraising and Public Fundraising Regulatory Association merge to help better provide the sector with help and advice, whilst also handing over their regulatory responsibilities to the new regulator. But what does this mean specifically for local charities and community groups? Localgiving’s viewpoint is that much of the negative press surrounding fundraising over the summer has been down to methodology primarily applied by larger charities - meaning that its impact on local groups has been minimal. In fact, we would assert that the core concepts laid out in the report for responsible, self-regulated fundraising are those that many local charities already employ to great effect. The report states: "Fundraising needs to move above and beyond regulation and compliance, from simply just doing things right to also doing the right thing. Charities need to view and approach fundraising no longer as just a money-raising technique, but as a way in which they can provide a connection between the donor and the cause. We welcome therefore the proposal from senior fundraisers and academics to establish a ’Commission on the Donor Experience’, with an emphasis on strengthening relationships between fundraising organisations and donors. And we welcome any move that shifts fundraising away from aggressive or pushy techniques and instead towards inspiring people to give and creating long-term, sustainable relationships." These are sentiments that we very much echo. We believe that: Local charities, in particular, have a key advantage at creating these kinds of long-term sustainable relationships by actively engaging with people from their community. Face-to-face interaction coupled with digital technology has the ability to create powerful connections between local people that facilitates the kind of fundraising advocated by the review. This kind of honest, value-based fundraising is eminently more sustainable than more aggressive methods - such as cold-calling - which require a large amount of resources and can suffer from various pitfalls, including negative donor experience. Find out more For those that are interested in learning more about the key points of the fundraising review, the Guardian has published an excellent rundown of the implications of the report for the voluntary sector. If you have any further questions about the report or fundraising best practice, please don’t hesitate to get in touch with us for free advice and support at help@localgiving.com or on 0300 111 2340.
    1632 Posted by Lou Coady
  • On Wednesday, the report of the cross party review of fundraising regulation, chaired by Sir Stuart Etherington of NCVO, was released. The report includes recommendations for improved regulation to help better protect donors, as well as measures to ensure the future sustainability of voluntary sector organisations. Recommendations include greater accountability for Trustees, and a new fundraising regulator for the sector. The report highlights the need for clear separation of roles and interests. It recommends that the Institute of Fundraising and Public Fundraising Regulatory Association merge to help better provide the sector with help and advice, whilst also handing over their regulatory responsibilities to the new regulator. But what does this mean specifically for local charities and community groups? Localgiving’s viewpoint is that much of the negative press surrounding fundraising over the summer has been down to methodology primarily applied by larger charities - meaning that its impact on local groups has been minimal. In fact, we would assert that the core concepts laid out in the report for responsible, self-regulated fundraising are those that many local charities already employ to great effect. The report states: "Fundraising needs to move above and beyond regulation and compliance, from simply just doing things right to also doing the right thing. Charities need to view and approach fundraising no longer as just a money-raising technique, but as a way in which they can provide a connection between the donor and the cause. We welcome therefore the proposal from senior fundraisers and academics to establish a ’Commission on the Donor Experience’, with an emphasis on strengthening relationships between fundraising organisations and donors. And we welcome any move that shifts fundraising away from aggressive or pushy techniques and instead towards inspiring people to give and creating long-term, sustainable relationships." These are sentiments that we very much echo. We believe that: Local charities, in particular, have a key advantage at creating these kinds of long-term sustainable relationships by actively engaging with people from their community. Face-to-face interaction coupled with digital technology has the ability to create powerful connections between local people that facilitates the kind of fundraising advocated by the review. This kind of honest, value-based fundraising is eminently more sustainable than more aggressive methods - such as cold-calling - which require a large amount of resources and can suffer from various pitfalls, including negative donor experience. Find out more For those that are interested in learning more about the key points of the fundraising review, the Guardian has published an excellent rundown of the implications of the report for the voluntary sector. If you have any further questions about the report or fundraising best practice, please don’t hesitate to get in touch with us for free advice and support at help@localgiving.com or on 0300 111 2340.
    Sep 24, 2015 1632
  • 01 Sep 2015
    Localgiving’s response to the case of Samuel Rae Today’s newspaper headlines make uncomfortable reading for all involved in the voluntary sector in the UK and will have serious implications for data protection practice for charities. Various media sources have reported that Mr Samuel Rae, who has dementia, lost £35,000 through scams after his details were passed on to third parties by charities he supported. As a membership organisation for local charities and community groups across the UK, Localgiving is deeply troubled by these findings and their potential implications. Firstly, we are appalled by what has happened to Mr Rae, his family and any other vulnerable people who may have had similar experiences.  We are particularly concerned by the suggestion that some of the charities implicated did not adhere to basic data protection laws or best practice. We are also concerned about the potential damage that this news may have on an already fragile charity sector. Supporters and their generosity are the lifeblood of Localgiving’s member groups. Their services, and indeed survival, are dependent on the thousands of individuals who give their time and money to these causes.  It is absolutely essential therefore that those who donate through our online giving platform can trust that the data they provide is fully protected. Our current practice Localgiving has procedures in place, intended to minimise the chance of any breaches or misuse of data. We do not provide any personal information to charities relating to donations unless we have specific and informed consent to do so (or where we are required to do so by applicable law). You can view our Privacy Policy here. Localgiving is registered with the Information Commissioner's Office in the United Kingdom which means our own processing and retention of personal information is governed by the Data Protection Act 1998. We are a member of the FRSB (Fundraising Standards Board) which allows us to remain in touch with fundraising standards that are relevant to our own charity members. Concerned donors Any donor who is  concerned or unsure about the  details they have shared with Localgiving when donating to a member group, can call our Help Desk on 0300 111 2340 or via email help@localgiving.com. We will update their  preferences, restricting the personal information accessible to the group they donated to. If donors wish to stop receiving communication from a member charity they have chosen to share  details with, we recommend that they contact the group directly. We believe that the general public needs to be made more aware of the procedure for lodging a complaint about charity behaviour, particularly around data protection and fundraising. Complaining to the FRSB is straightforward, and will enable appropriate  action to be taken to ensure that all charities  implement up-to-standard data control and fundraising practices. Moving forward In the light of this case, we understand that the industry standards will themselves come under scrutiny and may require tightening.  We will follow these discussions closely, participate where our input is relevant, and change our practice accordingly to ensure people donating through our platform will have the safest experience possible. As a membership organisation with a fundraising platform, we are looking at ways to ensure that all of our member organisations are fully aware of their own data protection responsibilities.   At present, we encourage our member charities to engage with donors who have opted to receive communications from them -  to thank them for their support and inform them about future activities.  In the light of today's news, we are compiling an information sheet on the subject of donor privacy for all of our member organisations that we will distribute shortly. Those who are involved in fundraising cannot afford to be complacent. We understand that, in order to maintain donor confidence both in Localgiving and our members, we must continue to observe best practice, while seeking improvements to our data protection measures wherever possible and appropriate.  If you have any questions or concerns please don’t hesitate to get in touch.  
    1182 Posted by Steve Mallinson
  • Localgiving’s response to the case of Samuel Rae Today’s newspaper headlines make uncomfortable reading for all involved in the voluntary sector in the UK and will have serious implications for data protection practice for charities. Various media sources have reported that Mr Samuel Rae, who has dementia, lost £35,000 through scams after his details were passed on to third parties by charities he supported. As a membership organisation for local charities and community groups across the UK, Localgiving is deeply troubled by these findings and their potential implications. Firstly, we are appalled by what has happened to Mr Rae, his family and any other vulnerable people who may have had similar experiences.  We are particularly concerned by the suggestion that some of the charities implicated did not adhere to basic data protection laws or best practice. We are also concerned about the potential damage that this news may have on an already fragile charity sector. Supporters and their generosity are the lifeblood of Localgiving’s member groups. Their services, and indeed survival, are dependent on the thousands of individuals who give their time and money to these causes.  It is absolutely essential therefore that those who donate through our online giving platform can trust that the data they provide is fully protected. Our current practice Localgiving has procedures in place, intended to minimise the chance of any breaches or misuse of data. We do not provide any personal information to charities relating to donations unless we have specific and informed consent to do so (or where we are required to do so by applicable law). You can view our Privacy Policy here. Localgiving is registered with the Information Commissioner's Office in the United Kingdom which means our own processing and retention of personal information is governed by the Data Protection Act 1998. We are a member of the FRSB (Fundraising Standards Board) which allows us to remain in touch with fundraising standards that are relevant to our own charity members. Concerned donors Any donor who is  concerned or unsure about the  details they have shared with Localgiving when donating to a member group, can call our Help Desk on 0300 111 2340 or via email help@localgiving.com. We will update their  preferences, restricting the personal information accessible to the group they donated to. If donors wish to stop receiving communication from a member charity they have chosen to share  details with, we recommend that they contact the group directly. We believe that the general public needs to be made more aware of the procedure for lodging a complaint about charity behaviour, particularly around data protection and fundraising. Complaining to the FRSB is straightforward, and will enable appropriate  action to be taken to ensure that all charities  implement up-to-standard data control and fundraising practices. Moving forward In the light of this case, we understand that the industry standards will themselves come under scrutiny and may require tightening.  We will follow these discussions closely, participate where our input is relevant, and change our practice accordingly to ensure people donating through our platform will have the safest experience possible. As a membership organisation with a fundraising platform, we are looking at ways to ensure that all of our member organisations are fully aware of their own data protection responsibilities.   At present, we encourage our member charities to engage with donors who have opted to receive communications from them -  to thank them for their support and inform them about future activities.  In the light of today's news, we are compiling an information sheet on the subject of donor privacy for all of our member organisations that we will distribute shortly. Those who are involved in fundraising cannot afford to be complacent. We understand that, in order to maintain donor confidence both in Localgiving and our members, we must continue to observe best practice, while seeking improvements to our data protection measures wherever possible and appropriate.  If you have any questions or concerns please don’t hesitate to get in touch.  
    Sep 01, 2015 1182
  • 17 Oct 2013
    Online charity fundraising platform Localgiving is about to embark on its first ever TV advertising campaign after partnering with Sky to trial new tailored advertising service Sky AdSmart. Sky AdSmart Sky AdSmart is a brand new service that improves TV ad breaks by tailoring the line-up of adverts according to a household’s profile. The technology works by sending a library of adverts via satellite to the Sky+HD set-top box and then selects the adverts which are inserted into the live ad break. The choice of adverts is based on information provided by Sky households, such as postcode, and the range of Sky products they take. This information is supplemented by additional insight from third-party providers including the data services company Experian. Localgiving is an online fundraising website which provides a platform to small local charities and community groups to raise money and awareness. Since Sky AdSmart can serve different adverts to different Sky households, Localgiving is able to use the service to run a campaign which focuses only on the areas in which their charity partners operate, enabling the not-for-profit website to advertise on TV for the first time. This effectively eliminates the waste that had previously made TV advertising prohibitive, when local charities would have needed to invest in advertising inventory nationwide. Our first TV campaign Localgiving’s first Sky AdSmart campaign will be broadcast to homes in and around Brighton and Hove. The campaign will encourage people in the Brighton and Hove area to find out about and support charities and voluntary groups in their local area. Localgiving will also use Sky AdSmart to roll out further campaigns to Bristol, Birmingham and Newcastle. Jamie West, Director, Sky AdSmart, comments: “We’re delighted to be partnering with Localgiving on this exciting trial. Sky AdSmart’s tailored advertising approach provides Localgiving with a unique opportunity to support charities within the Brighton and Hove area. As this trial demonstrates, Sky AdSmart can help those brands who’ve previously thought TV too broad a medium as well as local advertisers that have been priced out of TV until now. We’re looking forward to seeing the results and to rolling out the trial to other major cities across the UK.” Marcelle Speller OBE, Founder and Executive Chairman, Localgiving, adds: “This is a marvellous opportunity for Localgiving.com to connect local charities and community groups in a targeted area with the people who want to support them. In an environment where 85% of charitable income goes to just 5% of charities, Localgiving has a unique role to play in supporting the small groups and unsung heroes that work at the grass roots and we are delighted to be working with Sky Media as we look to use TV advertising to build stronger local communities.” --- Marcelle Speller will announce the partnership at the launch of Localgiving’s Grow Your Tenner 2013 campaign turning £500,000 from the Cabinet Office into over £1 million for grass roots charities across England. The Minister for Civil Society, Nick Hurd MP, will attend a launch event for Grow Your Tenner 2013 on Thursday, October 17th at The Westminster Hub, New Zealand House, 80 Haymarket, London SW1Y 4TE. Media wishing to attend are requested to email team@localgiving.com.
    1093 Posted by Steph Heyden
  • Online charity fundraising platform Localgiving is about to embark on its first ever TV advertising campaign after partnering with Sky to trial new tailored advertising service Sky AdSmart. Sky AdSmart Sky AdSmart is a brand new service that improves TV ad breaks by tailoring the line-up of adverts according to a household’s profile. The technology works by sending a library of adverts via satellite to the Sky+HD set-top box and then selects the adverts which are inserted into the live ad break. The choice of adverts is based on information provided by Sky households, such as postcode, and the range of Sky products they take. This information is supplemented by additional insight from third-party providers including the data services company Experian. Localgiving is an online fundraising website which provides a platform to small local charities and community groups to raise money and awareness. Since Sky AdSmart can serve different adverts to different Sky households, Localgiving is able to use the service to run a campaign which focuses only on the areas in which their charity partners operate, enabling the not-for-profit website to advertise on TV for the first time. This effectively eliminates the waste that had previously made TV advertising prohibitive, when local charities would have needed to invest in advertising inventory nationwide. Our first TV campaign Localgiving’s first Sky AdSmart campaign will be broadcast to homes in and around Brighton and Hove. The campaign will encourage people in the Brighton and Hove area to find out about and support charities and voluntary groups in their local area. Localgiving will also use Sky AdSmart to roll out further campaigns to Bristol, Birmingham and Newcastle. Jamie West, Director, Sky AdSmart, comments: “We’re delighted to be partnering with Localgiving on this exciting trial. Sky AdSmart’s tailored advertising approach provides Localgiving with a unique opportunity to support charities within the Brighton and Hove area. As this trial demonstrates, Sky AdSmart can help those brands who’ve previously thought TV too broad a medium as well as local advertisers that have been priced out of TV until now. We’re looking forward to seeing the results and to rolling out the trial to other major cities across the UK.” Marcelle Speller OBE, Founder and Executive Chairman, Localgiving, adds: “This is a marvellous opportunity for Localgiving.com to connect local charities and community groups in a targeted area with the people who want to support them. In an environment where 85% of charitable income goes to just 5% of charities, Localgiving has a unique role to play in supporting the small groups and unsung heroes that work at the grass roots and we are delighted to be working with Sky Media as we look to use TV advertising to build stronger local communities.” --- Marcelle Speller will announce the partnership at the launch of Localgiving’s Grow Your Tenner 2013 campaign turning £500,000 from the Cabinet Office into over £1 million for grass roots charities across England. The Minister for Civil Society, Nick Hurd MP, will attend a launch event for Grow Your Tenner 2013 on Thursday, October 17th at The Westminster Hub, New Zealand House, 80 Haymarket, London SW1Y 4TE. Media wishing to attend are requested to email team@localgiving.com.
    Oct 17, 2013 1093
  • 14 Aug 2014
    Chris Dormer and I travelled to Berkshire yesterday to meet 4 groups and see first hand what the money raised through Localgiving does to support their community. We were guests of Berkshire Community Foundation (motto: “Connecting people who care with causes that matter”), and were being ferried hither and thither around the countryside by BCF’s online development worker, Dave Soper.  Dave’s job title doesn’t really do him justice – not only does he deeply understand what makes local charities and community groups tick, but he has a fascinating perspective on the fundraising dynamic, and, for the day, we were treated to a master class on how local charities can be successful. Our first meeting - Swallowfield Community Responders It was another bright sunny August day in Berkshire: the air was warming up nicely as Chris and I met with Swallowfield Community Responders team Gary and Ian. On show was their smart BMW X1 in its unmissable ambulance livery. Swallowfield Community Responders is run by South Central Ambulance Service, and whenever a 999 call is made in the local area, an ambulance will be dispatched, and if appropriate, a first responder will also be sent to the scene. Community First Responders are trained by the Ambulance Service to deal with a variety of medical emergencies until the ambulance arrives, and their equipment includes a defibrillator to reset the heart in the event of a cardiac arrest. A special kind of volunteer First Responders are a special kind of volunteer – their lives are on hold while they’re on duty and they never know when they’ll be called upon to provide assistance, perhaps saving a life or providing emergency care. Their kit has to be paid for (although the NHS replenishes it for free), and there are considerable startup and running costs, provided by grants, fundraising events and generous donors. Hear what Gary has to say about the role Localgiving has played in helping their organisation:   Local groups deserve our gratitude As I learn more about some of the groups that look to Localgiving to help raise funds for their work, I am in awe of their dedication, expertise and commitment. Not all groups are as visible as Swallowfield Community Responders, nor are all of them engaged so directly in life-critical work, but I’m discovering that they share this common purpose and determination to do what they can to make our communities better places for the rest of us. They more than deserve our gratitude and support.  Next up - Bradfield Cricket Club Leaving Swallowfield, we whizzed off to meet Dave at Bradfield Cricket Club. In 2011 the club’s pavilion was burned down in an arson attack, and its entire future was at risk had it not been able to build a new pavilion quickly. Insurance didn’t cover the entire amount and so the club got motivated and raised £17,000 from its friends and members, including nearly £40,000 using Localgiving. Looking around their smart new building, I was impressed by the evident involvement of many, many people – folks who value the role the cricket club plays in the local community. Then on to Hurst Bowling Club Next on the agenda was Hurst Bowling Club (est. 1747) with the unforgettable Ronnie – a lady with a twinkle in the eye and a huge heart. Here, in this idyllic corner of Berkshire, nestled next to the Castle Inn, the Bowls Club has big ambitions for its clubhouse. After sourcing a new mower to tend its impeccable lawns, Ronnie is determined that the club will achieve its goals, widen its membership base and provide facilities for more people to enjoy this most social and gentle game. After being awarded the emblem of the club – a bunch of grapes badge - we were off again, to The Link Visiting Scheme in Wokingham. Our final visit - The Link Visiting Scheme Michael and Heather welcomed us with a much-needed cup of tea and we heard of the huge difference local volunteers can make in the lives of elderly people. The Link Visiting Scheme aims to befriend and support anyone who is isolated or lonely and who would benefit from receiving a regular visitor. The majority of those visited are older people, but there are no age restrictions applied. On one wall was an array of photographs of beaming older folk with their new friends. It was gratifying to hear that The Link has teamed up with Hurst Bowls Club who provide sessions for befriended and befrienders. I was left with the strong impression that running through the Link team is a strong cord of care and concern. And yet, like many small local groups, their services come at a cost, and so they have also turned to Localgiving to help them raise the funds to keep their services going. So many lives touched and changed Chris and I would like to thank all the groups we met for their warm hospitality, BCF’s Chief Executive Andrew Middleton for his encouragement and help in making this happen, and of course, to Dave Soper for his wisdom, wit and sheer enthusiasm.Our day ended with a trip back to Reading station and we reflected on what we’d seen with Dave, our host. So many lessons, so many initiatives, so many lives touched and changed. It’s clear to me that when it comes to voluntary organisations, normal rules and expectations do not necessarily apply. Volunteers will go above and beyond, but it will, in all likelihood, happen outside the normal 9 ‘til 5. We do well to remember that as we configure our services to support them.
    1606 Posted by Steve Mallinson
  • Chris Dormer and I travelled to Berkshire yesterday to meet 4 groups and see first hand what the money raised through Localgiving does to support their community. We were guests of Berkshire Community Foundation (motto: “Connecting people who care with causes that matter”), and were being ferried hither and thither around the countryside by BCF’s online development worker, Dave Soper.  Dave’s job title doesn’t really do him justice – not only does he deeply understand what makes local charities and community groups tick, but he has a fascinating perspective on the fundraising dynamic, and, for the day, we were treated to a master class on how local charities can be successful. Our first meeting - Swallowfield Community Responders It was another bright sunny August day in Berkshire: the air was warming up nicely as Chris and I met with Swallowfield Community Responders team Gary and Ian. On show was their smart BMW X1 in its unmissable ambulance livery. Swallowfield Community Responders is run by South Central Ambulance Service, and whenever a 999 call is made in the local area, an ambulance will be dispatched, and if appropriate, a first responder will also be sent to the scene. Community First Responders are trained by the Ambulance Service to deal with a variety of medical emergencies until the ambulance arrives, and their equipment includes a defibrillator to reset the heart in the event of a cardiac arrest. A special kind of volunteer First Responders are a special kind of volunteer – their lives are on hold while they’re on duty and they never know when they’ll be called upon to provide assistance, perhaps saving a life or providing emergency care. Their kit has to be paid for (although the NHS replenishes it for free), and there are considerable startup and running costs, provided by grants, fundraising events and generous donors. Hear what Gary has to say about the role Localgiving has played in helping their organisation:   Local groups deserve our gratitude As I learn more about some of the groups that look to Localgiving to help raise funds for their work, I am in awe of their dedication, expertise and commitment. Not all groups are as visible as Swallowfield Community Responders, nor are all of them engaged so directly in life-critical work, but I’m discovering that they share this common purpose and determination to do what they can to make our communities better places for the rest of us. They more than deserve our gratitude and support.  Next up - Bradfield Cricket Club Leaving Swallowfield, we whizzed off to meet Dave at Bradfield Cricket Club. In 2011 the club’s pavilion was burned down in an arson attack, and its entire future was at risk had it not been able to build a new pavilion quickly. Insurance didn’t cover the entire amount and so the club got motivated and raised £17,000 from its friends and members, including nearly £40,000 using Localgiving. Looking around their smart new building, I was impressed by the evident involvement of many, many people – folks who value the role the cricket club plays in the local community. Then on to Hurst Bowling Club Next on the agenda was Hurst Bowling Club (est. 1747) with the unforgettable Ronnie – a lady with a twinkle in the eye and a huge heart. Here, in this idyllic corner of Berkshire, nestled next to the Castle Inn, the Bowls Club has big ambitions for its clubhouse. After sourcing a new mower to tend its impeccable lawns, Ronnie is determined that the club will achieve its goals, widen its membership base and provide facilities for more people to enjoy this most social and gentle game. After being awarded the emblem of the club – a bunch of grapes badge - we were off again, to The Link Visiting Scheme in Wokingham. Our final visit - The Link Visiting Scheme Michael and Heather welcomed us with a much-needed cup of tea and we heard of the huge difference local volunteers can make in the lives of elderly people. The Link Visiting Scheme aims to befriend and support anyone who is isolated or lonely and who would benefit from receiving a regular visitor. The majority of those visited are older people, but there are no age restrictions applied. On one wall was an array of photographs of beaming older folk with their new friends. It was gratifying to hear that The Link has teamed up with Hurst Bowls Club who provide sessions for befriended and befrienders. I was left with the strong impression that running through the Link team is a strong cord of care and concern. And yet, like many small local groups, their services come at a cost, and so they have also turned to Localgiving to help them raise the funds to keep their services going. So many lives touched and changed Chris and I would like to thank all the groups we met for their warm hospitality, BCF’s Chief Executive Andrew Middleton for his encouragement and help in making this happen, and of course, to Dave Soper for his wisdom, wit and sheer enthusiasm.Our day ended with a trip back to Reading station and we reflected on what we’d seen with Dave, our host. So many lessons, so many initiatives, so many lives touched and changed. It’s clear to me that when it comes to voluntary organisations, normal rules and expectations do not necessarily apply. Volunteers will go above and beyond, but it will, in all likelihood, happen outside the normal 9 ‘til 5. We do well to remember that as we configure our services to support them.
    Aug 14, 2014 1606
  • 13 Jul 2015
    You may have already heard mention of the Government's Local Sustainability Fund. Now that the details have been announced, it's worth summarising what it's all about and consider whether your charity is eligible to apply. The fund totals £20m and is intended for up to 250 organisations working in the Voluntary, Community and Social Enterprise (VCSE) sector - that's around £80k per group over two years. In the words of the Cabinet Office website: "The fund, which will be delivered by the Big Lottery Fund, will provide grants that will enable recipients to implement organisational changes and access professional advice that might currently be out of their reach. It will give VCSEs access to a wider range of skills and support, with all grant recipients establishing a strong volunteering relationship with a local business. These cross sector relationships will help grant recipients to strengthen their resilience and long term sustainability." Do I Qualify?  The Cabinet Office has issued this guidance: "Key eligibility requirements are that applicants: are medium sized with a turnover of between £100,000 and £1.5m have board approval have been established in some form for at least 5 years (this is for organisations facing challenges as a result of the downturn rather than newer orgs) are frontline organisations delivering services in England, providing services that directly and specifically benefit vulnerable or disadvantaged people. They do not limit the definition of vulnerable and disadvantaged people to a specific list of characteristics."  They also want to see that organisations are: facing funding and/or organisational challenges that present a serious risk to the continued delivery of their services in the longer-term; but, not at immediate risk of closure. Change takes time and applicants will need to be able to demonstrate that they have sufficient financial security to allow change to take place. What do I do if I qualify? The next thing you need to do is head over to the VCSE Sustainability Fund website and follow the instructions there: http://vcsediagnostic.org.uk/ If you want to apply you'll have to act quick: the first stage closes on the 26th July - so there's not much time. But if you do qualify, then this is certainly worth engaging with.  And if you don't qualify - don't worry - Localgiving will be running a series of campaigns and promotions through the year to help you and your charity reach out to secure more supporters and more donations. Keep your eyes peeled for more news...! UPDATE If you're thinking of applying, one of our groups has pointed out a couple of things about the VCSE Diagnostic website to be aware of: The Eligibility Checker indicated that a group wasn't eligible when in fact it was. The group was advised to continue with the application regardless. If you have doubts, it may be worth calling the BIG Advice Line on 0345 4 10 20 30. Please save your application as you go through the process. It is possible that, if you don't, your data may be lost at the end!      
    1440 Posted by Steve Mallinson
  • You may have already heard mention of the Government's Local Sustainability Fund. Now that the details have been announced, it's worth summarising what it's all about and consider whether your charity is eligible to apply. The fund totals £20m and is intended for up to 250 organisations working in the Voluntary, Community and Social Enterprise (VCSE) sector - that's around £80k per group over two years. In the words of the Cabinet Office website: "The fund, which will be delivered by the Big Lottery Fund, will provide grants that will enable recipients to implement organisational changes and access professional advice that might currently be out of their reach. It will give VCSEs access to a wider range of skills and support, with all grant recipients establishing a strong volunteering relationship with a local business. These cross sector relationships will help grant recipients to strengthen their resilience and long term sustainability." Do I Qualify?  The Cabinet Office has issued this guidance: "Key eligibility requirements are that applicants: are medium sized with a turnover of between £100,000 and £1.5m have board approval have been established in some form for at least 5 years (this is for organisations facing challenges as a result of the downturn rather than newer orgs) are frontline organisations delivering services in England, providing services that directly and specifically benefit vulnerable or disadvantaged people. They do not limit the definition of vulnerable and disadvantaged people to a specific list of characteristics."  They also want to see that organisations are: facing funding and/or organisational challenges that present a serious risk to the continued delivery of their services in the longer-term; but, not at immediate risk of closure. Change takes time and applicants will need to be able to demonstrate that they have sufficient financial security to allow change to take place. What do I do if I qualify? The next thing you need to do is head over to the VCSE Sustainability Fund website and follow the instructions there: http://vcsediagnostic.org.uk/ If you want to apply you'll have to act quick: the first stage closes on the 26th July - so there's not much time. But if you do qualify, then this is certainly worth engaging with.  And if you don't qualify - don't worry - Localgiving will be running a series of campaigns and promotions through the year to help you and your charity reach out to secure more supporters and more donations. Keep your eyes peeled for more news...! UPDATE If you're thinking of applying, one of our groups has pointed out a couple of things about the VCSE Diagnostic website to be aware of: The Eligibility Checker indicated that a group wasn't eligible when in fact it was. The group was advised to continue with the application regardless. If you have doubts, it may be worth calling the BIG Advice Line on 0345 4 10 20 30. Please save your application as you go through the process. It is possible that, if you don't, your data may be lost at the end!      
    Jul 13, 2015 1440
  • 10 Jan 2014
    Over £900,000 has been raised through Grow Your Tenner so far (with matched funding and Gift Aid) – Thank you! We hope that the extra funds will help local communities across England to continue with their great work through 2014. The Grow Your Tenner campaign will complete once the entire £500,000 fund has been allocated or on 28th February 2014 at 10pm, regardless of any monies remaining in the fund. So be sure to Grow Your Tenner and make the most of the campaign before it all goes! There’s just over £100,000 available so support your favourite local cause and the first £10 of your gift will be doubled. Sign up to a monthly donation, and your gift will be doubled up to £10 a month for six months!
    810 Posted by Steph Heyden
  • Over £900,000 has been raised through Grow Your Tenner so far (with matched funding and Gift Aid) – Thank you! We hope that the extra funds will help local communities across England to continue with their great work through 2014. The Grow Your Tenner campaign will complete once the entire £500,000 fund has been allocated or on 28th February 2014 at 10pm, regardless of any monies remaining in the fund. So be sure to Grow Your Tenner and make the most of the campaign before it all goes! There’s just over £100,000 available so support your favourite local cause and the first £10 of your gift will be doubled. Sign up to a monthly donation, and your gift will be doubled up to £10 a month for six months!
    Jan 10, 2014 810
  • 29 Jan 2014
    With funding from the Peter Sowerby Foundation, we’re matching donations to charities and community groups in North Yorkshire pound-for-pound from 10am on March 4, 2014. Once complete, the £20,000 match fund will raise £40,000 + Gift Aid for local charities in North Yorkshire. Both single donations and monthly donations will be doubled up to £500 per charity. Monthly donations will be matched pound-for-pound for up to six months. In addition to this, North Yorkshire charities can also benefit from 50 free annual Localgiving.com memberships (worth £72 each), to be given on a first come first served basis. For more information, get in touch with Nick Dodd, North Yorkshire Coordinator on 07852 122329 or email nick.dodd@localgiving.com. Be sure to follow Nick on Twitter for all of the latest campaign updates.
    759 Posted by Steph Heyden
  • With funding from the Peter Sowerby Foundation, we’re matching donations to charities and community groups in North Yorkshire pound-for-pound from 10am on March 4, 2014. Once complete, the £20,000 match fund will raise £40,000 + Gift Aid for local charities in North Yorkshire. Both single donations and monthly donations will be doubled up to £500 per charity. Monthly donations will be matched pound-for-pound for up to six months. In addition to this, North Yorkshire charities can also benefit from 50 free annual Localgiving.com memberships (worth £72 each), to be given on a first come first served basis. For more information, get in touch with Nick Dodd, North Yorkshire Coordinator on 07852 122329 or email nick.dodd@localgiving.com. Be sure to follow Nick on Twitter for all of the latest campaign updates.
    Jan 29, 2014 759
  • 01 Jul 2015
    Ahoy-hoy - I’m Kevin, and I head up the Technology team here at Localgiving. We are constantly working to refine and improve the donation process to make sure your donation goes even further, and we’re happy to announce a few changes today that we hope you’ll love. We’ve made donating quicker and reduced our payment processing fees First up, we are excited to announce an improvement that: makes it a lot faster and easier to make a donation means that more money is received by the charity from each donation made. Both are made possible since we have begun working with Stripe as our new payment solution partner. Stripe processes payments for the likes of Twitter and Facebook, and as a developer their platform is a breeze to use. They provide a great checkout experience for users, and most importantly they are helping us to ensure more money goes to the 2,000 charities on Localgiving. As a supporter, you’ll notice a change when you make a one-time donation. You now enter your payment details at the same time as choosing the amount, rather than having to jump to another page. Everything is a little clearer and easier. We hope you will see less time waiting for pages to load, leaving you more time to share you donation with your friends. As a charity, you’ll now receive more from each donation. When you make a £10 by debit card, at least 10p more will reach the charity than before. We are continuing to offer an option to donate with your PayPal account as that has been popular amongst supporters on our platform and also provides a smooth experience. You will see the ‘Donate with PayPal’ button on the donation page. And.....as an extra touch we’ve branded each charity’s donation page with their own logo. We have seen more donors landing directly on the donation page, so it seemed sensible to be doubly clear about who they were donating to! You can now donate even more (or less) Secondly, we have broadened the donation limits on the platform so that as a supporter you can donate as little as £2 or as much as £5,000 in one go. This was a no brainer. We can see that supporters have tried to donate more than our previous limit of £1,000 - so why stop that! Nudging the lower limit down from £5 to £2 was simply a response to some recent feedback we have collected from supporters. N.B. As a charity you can adjust your suggested donation amounts for your Localgiving pages (incl. appeal page) to reflect higher or lower amounts as you feel appropriate. Brand new buttons enable you to link directly to your donation page from your website  Finally, we’ve given charities and fundraisers a new set of embeddable buttons to get donations flowing to their charity, appeal, and fundraiser pages. Here's one for "Micks Big Jump" - the winner of #LocalHero 2015: You can place these buttons on a webpage, show live dynamic data about your cause, and point people to your donation pages. Fundraiser and Appeal buttons show a progress thermometer, whilst the standard Donate buttons link directly to your Localgiving charity page. Charities and fundraisers can find the new Buttons in their fundraising toolkit. If you have any questions or require help with anything included in our latest release, please feel free to give us a call on 0300 111 2340 or email help@localgiving.com and we’ll get back to you as soon as possible.
    1967 Posted by Kevin Sedgley
  • Ahoy-hoy - I’m Kevin, and I head up the Technology team here at Localgiving. We are constantly working to refine and improve the donation process to make sure your donation goes even further, and we’re happy to announce a few changes today that we hope you’ll love. We’ve made donating quicker and reduced our payment processing fees First up, we are excited to announce an improvement that: makes it a lot faster and easier to make a donation means that more money is received by the charity from each donation made. Both are made possible since we have begun working with Stripe as our new payment solution partner. Stripe processes payments for the likes of Twitter and Facebook, and as a developer their platform is a breeze to use. They provide a great checkout experience for users, and most importantly they are helping us to ensure more money goes to the 2,000 charities on Localgiving. As a supporter, you’ll notice a change when you make a one-time donation. You now enter your payment details at the same time as choosing the amount, rather than having to jump to another page. Everything is a little clearer and easier. We hope you will see less time waiting for pages to load, leaving you more time to share you donation with your friends. As a charity, you’ll now receive more from each donation. When you make a £10 by debit card, at least 10p more will reach the charity than before. We are continuing to offer an option to donate with your PayPal account as that has been popular amongst supporters on our platform and also provides a smooth experience. You will see the ‘Donate with PayPal’ button on the donation page. And.....as an extra touch we’ve branded each charity’s donation page with their own logo. We have seen more donors landing directly on the donation page, so it seemed sensible to be doubly clear about who they were donating to! You can now donate even more (or less) Secondly, we have broadened the donation limits on the platform so that as a supporter you can donate as little as £2 or as much as £5,000 in one go. This was a no brainer. We can see that supporters have tried to donate more than our previous limit of £1,000 - so why stop that! Nudging the lower limit down from £5 to £2 was simply a response to some recent feedback we have collected from supporters. N.B. As a charity you can adjust your suggested donation amounts for your Localgiving pages (incl. appeal page) to reflect higher or lower amounts as you feel appropriate. Brand new buttons enable you to link directly to your donation page from your website  Finally, we’ve given charities and fundraisers a new set of embeddable buttons to get donations flowing to their charity, appeal, and fundraiser pages. Here's one for "Micks Big Jump" - the winner of #LocalHero 2015: You can place these buttons on a webpage, show live dynamic data about your cause, and point people to your donation pages. Fundraiser and Appeal buttons show a progress thermometer, whilst the standard Donate buttons link directly to your Localgiving charity page. Charities and fundraisers can find the new Buttons in their fundraising toolkit. If you have any questions or require help with anything included in our latest release, please feel free to give us a call on 0300 111 2340 or email help@localgiving.com and we’ll get back to you as soon as possible.
    Jul 01, 2015 1967
  • 02 Apr 2014
    We listened to you and added new features to Localgiving.com’s charity accounts to improve your experience on our site and to help you increase awareness and funds for your great work. Here is an overview of all the exciting new features that are now available to you: Dashboard This is a new landing page that will give you a quick status update, including information about overall activity and activity that has happened since you last logged in. To make sure that you are getting the right advice and support we also added lots of helpful tips. My Webpage To connect with you on social media platforms and better support you we’re now collecting your social media information. We’ve updated the volunteering section, so that you can tell us what skills you need and how many hours are needed each month from your volunteers. We’ve added the ability for you to provide details for a financial contact at your organisation; this means that we can also send them important financial information, such as donation payment emails. We’ve updated the cause and beneficiary categories to make them more inclusive and to ensure donors can search by causes that are important to them. My Donations You can now filter the donation information by date, type (one-time, regular or via a fundraising page) and whether you’ve sent a thank you. We have added thank you buttons to the list of Direct Debit Agreements so you can thank your ongoing supporters as soon as they set-up their donation. The updated reports now provide better information for you and the people that do your marketing and finances. My Fundraisers You now have a new section about supporters who created fundraising pages for you; this includes an overview of all fundraising pages and the ability to look at more information about each specific page. All changes we made are based on feedback we received from you. And as always we are keen to hear what you think about the new features we introduced, so log into your account today and please send us your feedback by emailing feedback@localgiving.com. Watch out for our video showing you how to get the most out of your new charity account that we will be sending to you soon. In the meantime, happy fundraising, The Localgiving Team
    890 Posted by Steph Heyden
  • We listened to you and added new features to Localgiving.com’s charity accounts to improve your experience on our site and to help you increase awareness and funds for your great work. Here is an overview of all the exciting new features that are now available to you: Dashboard This is a new landing page that will give you a quick status update, including information about overall activity and activity that has happened since you last logged in. To make sure that you are getting the right advice and support we also added lots of helpful tips. My Webpage To connect with you on social media platforms and better support you we’re now collecting your social media information. We’ve updated the volunteering section, so that you can tell us what skills you need and how many hours are needed each month from your volunteers. We’ve added the ability for you to provide details for a financial contact at your organisation; this means that we can also send them important financial information, such as donation payment emails. We’ve updated the cause and beneficiary categories to make them more inclusive and to ensure donors can search by causes that are important to them. My Donations You can now filter the donation information by date, type (one-time, regular or via a fundraising page) and whether you’ve sent a thank you. We have added thank you buttons to the list of Direct Debit Agreements so you can thank your ongoing supporters as soon as they set-up their donation. The updated reports now provide better information for you and the people that do your marketing and finances. My Fundraisers You now have a new section about supporters who created fundraising pages for you; this includes an overview of all fundraising pages and the ability to look at more information about each specific page. All changes we made are based on feedback we received from you. And as always we are keen to hear what you think about the new features we introduced, so log into your account today and please send us your feedback by emailing feedback@localgiving.com. Watch out for our video showing you how to get the most out of your new charity account that we will be sending to you soon. In the meantime, happy fundraising, The Localgiving Team
    Apr 02, 2014 890